Ohaus Privacy Policy

Information provided by visitors

When a visitor submits a form, the site may collect name, email address, company, product category, application notes, and related business information. The form is designed to capture measurement context such as range, readability, approval region, calibration interval, and certificate expectations. This information helps route the request to the appropriate product or service review process.

How information is used

Submitted information may be used to answer inquiries, prepare quotations, clarify technical requirements, support service scoping, maintain communication records, and improve the structure of future product guidance. For regulated or audited applications, the information may be used to identify documentation needs such as ISO/IEC 17025 language, NIST traceability, OIML or NTEP approval, MID requirements, GMP support, or HACCP records.

Sharing and retention

Information may be shared with personnel or service partners who need it to respond to the request. The site does not require visitors to submit sensitive personal information. Business inquiry data may be retained for follow-up, order history, support records, and compliance with applicable obligations. Retention periods can vary depending on the nature of the inquiry and the business relationship.

Cookies and analytics

The website may use basic cookies or analytics tools to understand page usage, form performance, and navigation patterns. These tools help identify whether visitors can find product categories, service guidance, and contact paths efficiently. Visitors may control cookies through browser settings, although some features may function less smoothly if cookies are disabled.

Visitor choices

Visitors may request correction or removal of business contact information where applicable. A request should include enough detail to identify the relevant inquiry. If the data is tied to an active quotation, service record, legal obligation, or audit-support file, retention may be required for a reasonable period. This policy may be updated when the site or inquiry workflow changes.